Privacy Policy

1. Information We Collect

We may collect:

• Contact information (name, email, phone number)
• Business information (company name, role, project details)
• Uploaded project documents (plans, site layouts, zoning documents)
• Technical data (IP address, browser type, usage analytics)
• Communications between you and RegTrak

2. How We Use Information

We use information to:

• Provide pre-submission zoning and permit risk reports
• Analyze project documentation
• Improve rule extraction and compliance accuracy
• Communicate service updates
• Maintain system security
• Comply with legal obligations

3. Document Handling & Confidentiality

Project documents uploaded to RegTrak are treated as confidential business materials.

We:

• Do not sell uploaded documents
• Do not publicly share builder plans
• Restrict internal access to necessary personnel only
• Store documents in secure cloud infrastructure
• Use encrypted transmission (HTTPS)

4. Data Retention

We retain project data as long as necessary to provide services or maintain compliance records. Clients may request deletion subject to legal and operational requirements.

5. Analytics & Cookies

We may use analytics tools to measure traffic and improve performance. No sensitive project data is shared with analytics providers.

6. Third-Party Services

We may use secure infrastructure providers (cloud hosting, analytics, email delivery). These providers are contractually obligated to protect data.

7. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access or disclosure.

8. Your Rights

You may request:

• Access to stored information
• Correction of inaccuracies
• Deletion of account data (where permissible)

9. Changes

We may update this policy periodically. Continued use of services constitutes acceptance of updates.